When you cancel your hotel booking, you may be eligible to receive a refund of the amount you paid, depending on the terms and conditions of your booking. When and how you receive that refund will depend on how you paid for your booking.
You will collect 1 night for every night you stay at an eligible hotel. Any nights that you collect will be added to your account within 72 hours after check-out.
Once you have collected 10 Rewards nights, you'll get 1 free night at an eligible hotel.
The value of your fre…
As a traveler shopping on site, you have many options to help you find the perfect hotel. The Sort settings allow you to order search results to your preference, such as price, verified review score, and other criteria.
In addition, the Filter settings allow you to include…
You can make the following changes to your hotel booking online: Guest name, bed type, smoking preference, special requests, and accessibility options can be changed at no charge.
Room type, number of guests, and travel dates can be changed, but your hotel may charge you f…
Sign in to your Hotels.com account online or via Hotels.com app. Use Hotels.com® Rewards filter to help you find an eligible hotel.
Book your desired room, making sure to select one that can be booked by redeeming free nights.
If your selected hotel offers the option to Pa…
Secret Prices are only available to customers who unlock them. These are lower prices that Hotels.com has specially negotiated for their customers.You won't find Secret Prices on hotel comparison sites either.
Even lower than special rate promotions, Secret Prices are discounts…