What is the 100% Happiness Guarantee?

Related FAQ

• What is the Oversized Item Fee?

  Certain very large or very heavy items are subject to an Oversized Item fee of $10.50 (or $16.00 for a handful of SUPER oversized items).

• How Do I Use a Promotional Code Of Melissa and Doug?

  At checkout, simply type the promotional code in the “Apply promo codes” field and select “Apply.” To apply more than one promotional code, enter the first code, then select “Apply.” Enter your next promotional code and select “Apply” again. Please note that certain promotional…

• How Do I Track My Melissa and Doug Order?

  Melissa and Doug will send you a shipping confirmation email when your order ships. This email contains your package tracking number and the parcel carrier handling your shipment. You’ll be able to track your package by clicking on a button in that email. You can also check the…

• Can I Cancel Or Adjust My Order?

  Melissa and Doug will do their best to fulfill orders as quickly as possible, but if you need to adjust or cancel your order, please contact Melissa and Doug: 1-800-718-5365.Please note that once you place an order for a personalized item, it may not be canceled.

• Does Melissa and Doug Offer Price Matching?

  As a manufacturer, Melissa and Doug does not typically offer to match the prices of other retailers. However, Melissa and Doug does regularly offer deals and promotions on their products. Please be sure to sign in to the site, check your account preferences, and check to see th…