Icing.com accepts Visa, MasterCard, American Express, and Discover, as well as PayPal and Icing Gift Cards for merchandise purchases. We do not accept American Express Prepaid Debit Cards.
If you have set up a Icing.com profile, you can sign in and go to My Account to check the status of your order by clicking on "Order History" from the navigation. Once you've found your order, click on the order number to view the details. If the order has shipped, click on the…
After you place an order, you will see a confirmation screen in your browser. Concurrently, Icing will send you an email to confirm that your order has been placed. For further questions, customers can call Icing at 1-800-898-7518, or email customersupport@Icing.com.
Once your order is submitted, Icing begins processing it immediately so Icing can get it to you fast! During this time Icing usually cannot add or remove items, or otherwise modify or cancel your order. You may contact Customer Support Team immediately to try to cancel your ord…