What is the Arranty Policy Of Backcountry?

(items that are defective beyond the 30 Day time frame)

If you feel that your gear is eligible for a warranty evaluation by the manufacturer due to defect in its materials or workmanship, contact our Warranty Department.

Related FAQ

  • Do Credits Expire?

    Yes—credits expire. The credits’ expiration date depends on how and when the credits were earned. The expiration date can be found on your account page and Backcountry will even send you a reminder before your credits expire. You’ll always know how long you have to redeem your …

  • How Do I Use My Credits?

    Credits are redeemed at the checkout on backcountry.com, CompetitiveCyclist.com, and Dogfunk.com. When you reach the checkout screen you’ll see a small credits box that will indicate your credits balance. Just check the box next to the displayed credits to redeem those credits.…

  • How Do I Earn Credits?

    Products with this logo earn you credits upon purchase.Purchase a product associated with credits and those credits will be added to your account after your order is shipped.Credits can be used towards purchases on backcountry.com, CompetitiveCyclist.com and dogfunk.com. Your c…

  • How Do I View My Credits Balance?

    Your credits balance is displayed in your account, on the cart page, and in the checkout.

  • What Type Of Payments Do Backcountry Accept?

    Backcountry.com accepts: Visa, Mastercard, Discover, American Express and PayPal.When using PayPal, you will be redirected to the PayPal site to complete the transaction. After completion, you will be transferred back to the Backcountry.com website.

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