What is the Complaint Resolution Process?

Available for Gold memberships exclusively, if a dispute arises with a service provider, our specially trained Complaint Resolution team will help facilitate communication between the member and service provider in an effort to help find a mutually agreeable solution

Related FAQ

  • How Does Angie’s List Make Money?

    Angie's List has a few revenue sources. One source comes from consumers who pay a fee for Silver or Gold memberships to Angie’s List.Angie’s List also generates revenue from service providers. For example, Angie’s List allows providers who maintain an "A"- or "B"-overall rating…

  • What are the Benefits Of Member Care Support With Silver Or Gold Memberships?

    Members with Silver or Gold can get assistance from our helpful Member Care specialists through the convenience of Email Support. Gold members have access to the added benefit of Phone Support from our Member Care team.

  • Does Angie's List Have a Free Membership Option?

    Yes! As of June 2016, Green membership plans are available to consumers free of charge. Angie’s List offers a range of additional membership plans to help meet your needs, including Silver and Gold memberships that offer many convenient time- and money-saving tools to help you …

  • What is the Angie’s List Magazine?

    Angie’s List Magazine is an award-winning publication exclusively for members. It provides expert advice from highly rated pros, smart tips to make your life easier, articles and inspiration on home improvement and maintenance, as well as local discounts in select locations. Ev…

  • Is Angie’s List Available In My Area?

    If you’re in the US - yes! Remote areas will likely have a limited number of reviews. Why wait? Fortunately, Angie's List's resourceful customer service team knows no limits! They’ll work on finding you great local service anywhere. If you need help, no matter where you are, pl…

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