The cost of delivery is calculated when placing an order and depends on various factors (the weight of the parcel, the destination, the cost of the goods, the chosen method of delivery).
Sneakerhead.com is a member of our local Los Angeles chapter of the Better Business Bureau. Sneakerhead has been rated an A+ rating by the Better Business Bureau and Sneakerhead participates in their BBB Online Reliability program, which means that Sneakerhead has not only agre…
If your order status remains listed as "On Hold" for more than 1 business day or you receive an email or telephone call requesting further information, please call Customer Service immediately. "On Hold" status for more than one business day generally indicates there is a probl…
Sneakerhead strongly recommends and prefer that first time customers send their order to the billing address on file with the card account. Sneakerhead may require you to do so in order to comply with our fraud prevention standards. Orders can sometimes be shipped to a differen…