What is the Customer Cancellations Policy Of Big 5 Sporting Goods?

If you wish to cancel an order that has not been processed yet, then please contact our customer service department at (800) 898-2994. If your order has not been processed, then a customer service representative may cancel it for you, in which event we will send you an email confirmation and any charge associated with the canceled order will be dropped. Please note that Big 5 Sporting Goods' goal is to process and ship all orders as quickly as possible. Thus, your available time to cancel an order may be limited.

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