What is the Free Shipping Policy?

Free Economy Shipping applies to select items at 1800PetSupplies.com as indicated on the product description page. Look for the “FREE SHIPPING!” on qualifying item product pages. Offer valid only for orders shipped within the contiguous 48 U.S. states. May not be valid with any other discount or offer. Terms and conditions of this offer are subject to change at the sole discretion of 1800PetSupplies.com.

Related FAQ

  • Is Expedited Shipping Available On All Products?

    Expedited shipping is only available on those products that can be air shipped in accordance with shipping service provider requirements. Products exceeding weight or girth limits and products falling under the hazardous materials (hazmat) guidelines for dangerous materials can…

  • How Do I Report a Damaged Or Defective Product?

    Call Customer Service at 1.888.809.0748 immediately upon discovering any damaged or defective item. You must save all shipping and merchandise packaging.

  • How are the Shipping Charges Calculated for My Order?

    Shipping costs are calculated based on the total weight of items in your order and the shipping method selected. Total shipping charges will automatically display on the Checkout page before you submit your order for completion.

  • What Delivery Area is Covered By 1800PetSupplies.com?

    PetSupplies gladly ships within the 50 United States, APO/FPO addresses, PO Boxes, Guam, Puerto Rico and the Virgin Islands. Delivery option restrictions by location apply.

  • Can I Track My Order Online Of Petsupplies?

    You may track your order by accessing your online account and viewing the order status and tracking information in the order history details. Once the order ships, a Shipping Confirmation e-mail is sent to you with the order details and tracking number, which you may use to tra…

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