Mixbook cannot accept returns on products with spelling errors. Mixbook asks customers to carefully proofread all projects before submitting an order. Mixbook also offers a 30 minute grace-period from when the order is placed to make any adjustments necessary.
International shipments may be subject to import duties and taxes, which are levied when the package arrives at the specified destination. The recipient will be responsible for these charges. Unfortunately, Mixbook has no control over these charges and cannot determine the amou…
Photos need to be in .jpg format. For best print quality, photos should be at least 4MB at 300 dpi. The maximum file size at this time is 15MB. Files are recommended to be in sRGB profile, but CYMK files are accepted as well. Mixbook also recommends for you to make any edits or…
Mixbook has two ways you can easily track your order.When your order ships, you will receive an email with a link to track your order. Track your order on your Mixbook Account page. Scroll down to "My Orders" and click on any order number. You will be able to view the order's s…