What is the Oversized Item Fee?

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• Besides This Website, Where Can I Buy Melissa & Doug Products?

  So many places! Melissa & Doug toys, crafts, and games are sold all over the country at independent toy stores, large chains, craft emporiums, gift shops, hardware stores, and more. Products can also be found at retailers in other parts of the world. To find a retailer near…

• Where Does Melissa and Doug Ship In the U.S.?

  Domestically, Melissa and Doug ships to the 50 U.S. States, the District of Columbia, and Puerto Rico. Melissa and Doug will strive to get your purchase to you as quickly as possible. Most orders shipping within the continental U.S. arrive within 3 to 7 business days of success…

• Can I Cancel Or Adjust My Order?

  Melissa and Doug will do their best to fulfill orders as quickly as possible, but if you need to adjust or cancel your order, please contact Melissa and Doug: 1-800-718-5365.Please note that once you place an order for a personalized item, it may not be canceled.

• How Do I Track My Melissa and Doug Order?

  Melissa and Doug will send you a shipping confirmation email when your order ships. This email contains your package tracking number and the parcel carrier handling your shipment. You’ll be able to track your package by clicking on a button in that email. You can also check the…

• How Do I Get Free Shipping At Melissa and Doug Online Store?

  It’s the age-old (OK, maybe not that old) question for online shoppers everywhere! Melissa and Doug offers free shipping on orders over $49, excluding orders to Alaska, Hawaii, and other non-contiguous U.S. locations. Promotion code must be added in your cart at checkout to app…