The following items are excluded from refund policy and cannot be returned:Personalised items, bespoke items, customised items and items that have been made to order.Earrings, for safety and hygiene reasons.Items that have had their security tag removed.Items that have been wor…
To return an item it must be unused, undamaged and within its original packaging. JewelStreet offers a free returns policy within 14 days of receiving your order, however this does not apply to certain items of excluded jewellery. Please be aware that the goods need to be sent…
Buying jewellery online from overseas can be daunting. No one wants to be hit with hefty duty charges when your parcel arrives. That’s why when you buy on JewelStreet, the price you see is the price you pay. JewelStreet ensures all duties and taxes are included in the initial p…
JewelStreet offers free delivery worldwide. Whether your jewellery is coming from just up the road or all the way from Australia, you don’t have to pay a penny for shipping. Plus, JewelStreet offers free 14 day returns* for everyone.