What is the Process to Return a Wrong Product?

Related FAQ

• Is There a Gadgets360 Replacement Guarantee?

  For items that you receive in a damaged/defective/not as described state, raise a replacement request within 48 hours/7 days from the date of delivery as per policy. We will recall the item and new replacement will be shipped at zero hidden cost. All replacement requests are su…

• Can I Get Refund Through NEFT In Any Of My Bank Accounts?

  No, in case of payments made through any of the online methods i.e. credit cards / debit cards / net banking / EMI, the amount would be refunded on the same account from which payment was made.

• Is a Refund Possible After Paying Online?

  For all orders where payment is made online through credit card/debit card/net banking/EMI, the refund will be processed to the same account within 7-10 business days.

• How Does the Gadgets360 Cancellation Process Works?

  Once the customer raises a cancellation request online, Gadgets360 initiates the cancellation process. It will take 1-2 business days for Gadgets360's team to cancel the order and initiate the refund process, which further takes 7-10 business days to reflect in customer's accou…

• When Will I Receive the Replacement After Raising the Request?

  Soon after raising the replacement request, customers will receive an e-mail with all the details regarding the replacement and pickup process. All replacements are shipped right after the originally delivered item is received or picked-up.Customers are requested to contact us …