What is the Quill.com Return Policy?

Most products can be returned within 60 days.
Unless otherwise noted below, merchandise can be returned within 60 days for full credit or replacement. Machines and furniture must be returned in the original box.  

The Quill Guaranteed Brands: Lifetime 100% Satisfaction Guarantee.  
If you're ever not 100% satisfied with a Quill Guaranteed Brand product, they will replace the item or refund your money. The Quill Guaranteed Brands are: Quill Brand, Brighton Professional, Medical Arts Press Brand, Java Roast and Snack Jar.

Related FAQ

  • How Do I Redeem QuillCash?

    Redeem QuillCash at checkout right below the coupon entry boxes. You can use QuillCash on every product Quill.com sells when your merchandise total is $100 or more after discounts are applied.

  • I Am a Current Quill.com Customer But Do Not Have a Username and Password?

    If you haven't established an online account yet, follow the steps outlined above. Once you are registered, you will instantly be able to shop and order product from Quill.com in one simple step.

  • My Business is Tax Exempt. What Do I Need to Do?

    Simply send your tax exemption certificate to tax department and, once Quill receive it, any tax charged to your account will be credited. Please reference your Quill account number or write “new” if you are a new Quill customer.  E-mail taxexempt@quill.com  Fax800-49…

  • How to Pay At Quill?

    Quill.com accepts the following Credit Cards: Visa®, MasterCard®, Discover®, American Express® or GSA SmartPay™.

  • Does Quill.com Ship Product Outside the Continental United States?

    Quill.com ships to all 50 states and any territory bearing a U.S. zip code. (international orders are defined as shipments addressed to countries other than U.S. states or territories.)

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