What is the Refund and Return Policies?

Related FAQ

• What It the "Changes to the Free Shipping Program"?

  Barnes & Noble.com may change or discontinue Free Shipping at any time in its sole discretion. However, you would still receive Free Shipping for any eligible purchases made prior to any change to the Free Shipping program.

• I Want to Return Items Bought In Barnes & Noble Stores, How to Do It?

  To return an item within 14 days of purchase simply bring the item and your cash register receipt to your local Barnes & Noble store for a refund to your original form of payment. Please contact your local store for more details.Please Note: If you used PayPal to complete y…

• When Will the Items Deliver If I Bought Items With Different Expected Delivery Times?

  If your Shopping Bag contains items with different expected delivery times, you will have the opportunity to choose your delivery preference from the two options below:“Send everything in as few packages as possible” holds your order until all items are available to ship (inclu…

• When Will My NOOK Ship?

  You can find out the expected shipping date of your NOOK by checking the status of your order at BN.com.  Click on My Account in the upper right corner, and choose Order Status. Sign in to your account or enter your order number.  The expected ship date will be listed…

• How Do I Qualify for Free Standard Shipping On Bn.com Orders?

  Add at least $25 (before tax is applied) worth of eligible items to your bag.  Each eligible item should have an "Eligible for FREE SHIPPING" message near the "Add to Bag" button on the product page.Proceed to Checkout and be sure that the pre-selected "Standard Delivery" …