What is the Refund & Exchange Policy Of Smiggle?

In addition to your statutory rights, should you change your mind, Smiggle will happily provide an exchange or refund providing the following conditions are met:

  1. The items with the original receipt are returned within 14 days of purchase and;  
  2. The item has not been used and is in original condition as purchased, including all packaging with original tags and labels attached.

Variation To Refund & Exchange Policy For Items Purchased With Afterpay

An item purchased online using Afterpay as tender can be (i) refunded by posting it to Online Store Returns/Exchange address or (ii) exchanged in store for product or a gift card. Gift cards will also be issued for any difference between the item exchanged and the amount originally paid. Smiggle is unable to issue refunds in store where Afterpay was used as tender. All refunds and exchanges are subject to our refund and exchange policy having been met.

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