Return Authorization must be requested within 2 days of the order's delivery date. SVMoscow only accepts returns of unworn, unwashed, undamaged and unused items with their original and SVMoscow tags. Footwear & accessories must be returned in its original boxes. Soles of footwear must be in perfect condition and must not be damaged in any way.
SVMoscow does not accept returns for jewelry, underwear, swimwear and perfume.
SVMoscow will not accept returned items that do not follow the terms and conditions of the return policy. Such items will be returned to the sender at his/her own cost.
The balance will be refunded to your credit card within 10 business days of the reception of the item at SVMoscow's warehouse.