If Darn Good Yarn made a mistake, they will always make it right at no expense to you.
All product returns require a Return Merchandise Authorization (RMA) number. Returns without an RMA number are subject to a 25% restocking fee.
If you are unsatisfied with your purchase, you may return it to Darn Good Yarn for a refund or exchange within 60 days unless the product was a closeout or final sale item. To qualify for a refund, the items must be returned in original condition unworn. It is your responsibility to pay for the order to be returned. If you are exchanging 2 or more items, there will be a $5 fee to cover shipping new product to you.
Please note final sale items are non-returnable & non-refundable. All subscriptions, clearance & closeout items are final sale.
To start your return or exchange you'll need your order number & email address handy.