What is the Return Policy for Phone Orders?

Related FAQ

• What are the Shipping Methods and Costs?

  If your order has multiple items and/or includes gift cards, they may be shipped from multiple locations and/or arrive in different packages on different dates, there are no additional charges for split shipments.   Shipping and handling charges are based on your chos…

• Can I Cancel Or Change My Order I Just Placed?

  In an effort to provide excellent shipping timeframes to customers unfortunately, the online orders are processed immediately and cannot be changed or canceled once submitted.

• What is the Information Of Order Changes Or Cancellations?

  Catherines will do their best to pack and ship your order as quickly as possible. Since the systems are designed to begin this process immediately, you cannot change or cancel an online order once it is placed. However, to ensure your satisfaction, you may easily return your ca…

• How Do I Make a Payment On My Catherines Credit Card?

  Please make your check payable to: Comenity-Catherines  Mail your payment to:  Comenity-Catherines  PO Box 659728  San Antonio, TX 78265-9728 

• What is the Address to Return My Online Purchase?

  To return your online purchase by mail, please send directly to warehouse: Catherines Returns Department 1901 State Rd 240E Greencastle IN 46135