What is the Return Policy Of Menlo House?

Unfortunately, returns on Menlo Club packages are not allowed. Each item is curated for you, based on your style profile and size. However, size exchanges are allowed.

Related FAQ

  • How Can I Track My Menlo House Order?

    Once your package has shipped, you will receive an email with a tracking number. You can also log on to your account and access this information in your member dashboard.

  • Can I Use Multiple Promo Codes When Signing Up for Membership?

    No, only one promo or referral code is allowed at sign up.

  • When Can I Expect to Receive My Monthly Package?

    Packages are shipped usually within 7-10 days after the charge date. Depending on where you are located, packages can arrive between 2-5 days of the shipping date.

  • How Much are Shipping Costs?

    Shipping is free for all members within the contiguous United States. There is a $7 surcharge for shipping to Members in Alaska or Hawaii. There is a $25 surcharge for Members based in Canada and a $30 surcharge for Members in the UK. These surcharges do not include any applica…

  • What is the Refund Policy?

    Unfortunately, Menlo House does not allow refunds. If you believe you have been billed erroneously, please contact Menlo House at service@themenlohouse.com.

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