What is the Return Policy Of Misook?

Misook accepts returns of all unworn and unaltered merchandise in original condition, with original tags attached. Returns must be received within 60 days of the original ship date and must be accompanied by the completed return slip that came with your order. If you do not have the original return slip or UPS label, please include your name, address, email address, phone number, and order number with your return. If you elect to ship your return without the provided prepaid label, Misook is not responsible for the cost of shipping or any loss or damage to the product during transit.

Upon receipt with correct paperwork, returns are processed and refunded within 1-3 business days and confirmation will be communicated via email. 

All returned merchandise must be in new and unused condition. To avoid damage to footwear, we recommend trying shoes on carpeted areas to verify sizing and comfort. 

  • Please send returns and exchanges to: 
  • Misook.com
  • 2551 SW Grapevine Parkway
  • Grapevine, TX 76051

Related FAQ