What is the Return Policy Of OpenSky?

You can return or exchange eligible items up to 14 days from the date your order was delivered as long as products are in resalable condition. Items must be in their original condition (unused, unwashed and undamaged) with all the packaging intact. Please note that you cannot return or exchange certain products, including:  

  1. Custom products  
  2. Items listed in categories that do not allow returns or exchanges: Books, Electronic, Media Beauty (excluding electronics), Mattresses, Intimates, Gourmet Foods.

Related FAQ

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    OpenSky can't guarantee that you will. The OpenSky system tailors emails for each shopper, based mainly on shopping and browsing history. That means everyone sees different products. However, when your products do appear in OpenSky emails, you should see an uptick in views…

  • What If a Shopper Returns Something Without Contacting Opensky?

    If that happens, please contact their Customer Support Team with the order number and item(s) returned.They will then process the shopper's refund if the merchandise is in resalable condition.

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  • My Credit Disappeared, What Should I Do?

    OpenSky credits have expiration dates, which represent Eastern Time. You can always check the expiration date of your credits by mousing over the sale tag icon near your account settings at the top right hand corner of your top navigation. However we run credit events all the …

  • What is the Return Policy Of Opensky?

    You can return or exchange eligible items up to 14 days from the date your order was delivered as long as products are in resalable condition. Items must be in their original condition (unused, unwashed and undamaged) with all the packaging intact.

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