Redmagic's policy lasts 15 calendar days. If 15 days have gone after you received it, unfortunately Redmagic can’t offer you a refund or replacement.
To be eligible for a return or replacement, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, Redmagic will require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.