What is the Return Policy Of Shopbop?

  • Merchandise must be returned within 30 days.
  • Merchandise must not be worn, altered, or washed.  
  • Merchandise must have all tags attached and be returned in original packaging.  
  • Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.    
  • Footwear must include the original shoe box in its original condition, without postal labels. Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.  
  • Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.  
  • Final Sale items may not be returned.  
  • Shopbop monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.

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