If you are not happy with your purchase for any reason, Pediped Outlet will gladly accept the return of any product in its unused, original condition for a full refund of the purchase price within 30 days of the purchase date. pediped® Outlet will not provide shipping labels. You will be required to return your purchase using the carrier of your choice. When choosing a carrier, Pediped Outlet recommends using a traceable delivery method. pediped® Outlet is not responsible for any items lost in transit. pediped® Outlet does not offer exchanges at this time.