It is important for customers to understand the standards that have been established within the industry regarding the terms and conditions of a sale. The purchase of technology products and solutions are subject to manufacturer restrictions which may be different from other product purchases you transact. Most of the products and solutions TigerDirect sells are subject to a manufacturer's warranty. The warranty provided by the manufacturer is the first place to look for assistance with difficulties that may accompany your purchase. To obtain information regarding manufacturer's warranties, please refer to the website below, contact TigerDirect at the following e-mail address, or call TigerDirect: 888-278-4437 or [email protected]
TigerDirect will encourage you to request information from any of our account executives about extending the service period on any of the products or solutions that you purchase.
Most manufacturers offer a one year warranty on new equipment. During the warranty period, you may call the manufacturer, but not all, to receive warranty service. The manufacturer will attempt to solve your problem via phone. If a situation extends beyond the manufacturer's service centers ability to resolve, please contact your PCM representative for further guidance.