What is the Schutz Return Policy?

For orders purchased through Schutz-Shoes.com, Schutz Shoes will gladly issue a refund for the value of full-priced merchandise or store credit for SALE items returned within fourteen (14) days of purchase. Shipping charges are non-refundable. Products must be returned in the condition they were received in their original box.

Schutz Shoes are happy to offer price adjustments on items purchased at the regular price within seven (7) days of purchase. Schutz Shoes will refund the difference to your original form of payment.

To return a defective or incorrect item received, please contact CustomerCare@schutzusa.com with clear images of the wrong or defective item and explanation. Images should include views of the damage (if applicable), overall shoe, soles, and label located on the side of the SCHUTZ shoe box.