What is the Shoe Return Policy for Online Purchases?
What is the Shoe Return Policy for Online Purchases?
Shoes may be returned for exchange or refund only if they have not been worn or if they have a manufacturer’s defect. Returns must be made within 90 days of the original purchase date.
Delivery/shipping fees or gift wrap fees are non-refundable. Customers are responsible for the return postage. Unfortunately, Younkers cannot refund original shipping charges unless an error occurred on their part when shipping your order. If an item was damaged or sent in erro…
Website Orders, Phone Orders (Via A Customer Service Representative) And Our Department Stores Accept: YOUR REWARDS department store credit cards
Visa
MasterCard
American Express
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Store Gift card (from either Bergner's, Bon-Ton, Boston Store, Carson Pirie Scott, El…
Swimwear, Intimated Apparel and Underwear may be returned for exchange or a refund only if the merchandise packaging has not been opened, product has not been removed from original packaging, has not been worn, is not soiled, and has the original tags and labels attached. The S…
Merchandise and gift cards can be shipped to addresses within the contiguous United States. At this time,
Younkers is not able to ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or any off-shore U.S. territories including Puerto Rico, Guam, U.S. Virgin Islands, Ameri…