What is the Shutterfly Guarantee?

Shutterfly gets how important your memories are to you. Those moments from your wedding, your kid’s first birthday, their first day of school—they’re priceless.

And since you’ve trusted us with those memories, Shutterfly promise to let you store an unlimited amount of photos for free. And, Shutterfly will securely store all those photos at the same resolution at which you uploaded them. They also promise they will never delete them (not even the embarrassing ones).  

Shutterfly wants you to love the Shutterfly photo books, cards, calendars, prints, posters and photo gifts you create with your photos. They want you to be excited when you see a bright-orange Shutterfly package in the mail, because you know some amazing memories are waiting inside.

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