What is the Status Of My Order, How Can I Check?

Related FAQ

• How Do I Change My Account Details?

  It's easy to make changes to your details, whether it's your payment information, password or address book.Log in to your account and you will see a range of categories at the bottom of the page under 'Account Settings'.

• The Item I Ordered is Out Of Stock. Why is It On the Website?

  All items ordered with Eyeko are subject to stock availability. We want you to be able to order and receive the products you love with ease, so we will always aim to let you know if an item is out of stock.Now and again there can be an unexpected delay, if so we will get in tou…

• What Happens If I Am Not At Home to Accept My Delivery from Eyeko?

  Don't worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card. This card is from the courier and lets you know where your parcel is and how you can collect it.

• Can I Make Changes to My Basket at Eyeko?

  Yes, click on the bag icon at the top of the page and you will be able to see the item(s) you have in there so far. Use the + button to stock-up on your favourite items, or the – button if you have selected too many. If you want to remove an item completely then click the x but…

• How Can I Pay for My Order At Eyeko?

  Eyeko offers a variety of online payment methods to ensure our customers can place orders with ease. Visa, Visa Debit, MasterCard, Maestro, Visa Electron, American Express, PayPalYou can select your preferred payment method at checkout.