Mixbook highly recommends reviewing your project very carefully before placing your order. After your order is submitted you have a 30 minute window to make edits. Any changes made after the 30 minute time frame, will not be included in the project. To view how much time is lef…
Mixbook cannot accept returns on products with spelling errors. Mixbook asks customers to carefully proofread all projects before submitting an order. Mixbook also offers a 30 minute grace-period from when the order is placed to make any adjustments necessary.
After an order has been submitted you have a 30 minute window to cancel your order. If your order has not been sent to print, you may cancel for a full refund. To do so, please visit your Account scroll down, and click on the order number. If you are able to cancel you will see…
Due to Mixbook's binding process, each book must have a minimum of 10 pages. If a book has less than 10 pages, Mixbook will add blank pages until the page count minimum has been reached. This is done to retain the binding's integrity and strength. Currently Mixbook's general ph…
During business hours (Monday - Friday 9 AM - 5 PM PST), inquiries are typically answered within three hours but can take up to 24 hours. Inquires received after hours on Friday and over the weekend will be answered next business day (Monday).