What is the Typical Timeline for Processing a Damage Claim?

When a vehicle is involved in an accident you can typically expect to hear from Avis in a 30-60 day time-frame from the date of the incident. The time-frame heavily depends on the type and amount of damage the vehicle endured as a result of the incident. In order for Avis to provide you with the best service possible Avis must first have the damaged vehicle repaired, or complete the Salvage transaction prior to providing you with accurate costs associated to the vehicle damage.

Related FAQ

  • Can I Buy an Avis Gift Certificate?

    Easy to purchase and easy to give! Please call 877-467-8471 between 7:00 AM and 4:00 PM Eastern Time to order one today. 

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    An Avis Worldwide Discount (AWD) number may be found in newspapers, magazines or television ads; by clicking banner ads on Web sites; or on the avis.com Web site. If you're a member of an organization or company that partners with Avis, please contact that organization dir…

  • What is Avis Car Sales?

    Avis Car Sales is the EASY way to buy a late-model, low-mileage used car. Shop the online inventory. Choose from thousands of well-maintained vehicles -- all at low, no-haggle prices. Then, take a no-risk, hassle free test drive for 2 hours FREE or for up to 3 Days at a reduced…

  • Am I Responsible for Parking Tickets and Traffic Violations?

    Please drive safely and observe all ordinances, rental customers are responsible for payment of any tolls, parking, and moving traffic violations along with a reasonable administrative fee. Payments for these violations may be processed by an Avis designated agent.

  • Where Can I Buy a Car From Avis?

    Cars are available in Arizona, California, Colorado, Florida, Nevada, New Jersey and Texas. 

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