What is the Warranty Of My Item?

Related FAQ

• What is the Costway's Estimated Delivery Time?

  The transit time depends not only on the distance between your location and the warehouse, but also the efficiency of the carrier. Generally, your order will arrives in 3-7 business days. If you want to know more information, please contact customer service. Costway will settle…

• When Will My Order Be Shipped Out By Costway?

  Once Costway receive your order, they will process it in the same day and send out the item in the second day from Monday to Friday. Saturday's orders will be sent out together with Sunday's orders.

• How Do I Contact Costway In Regard to My Order?

  Whatever happens to your order, you can contact Costway freely via Emails sent to service@costway.com. It will be highly appreciated if you can provide Costway with any order information for Costway to check the order details, such as order number, receiver's name and tracking …

• When Can I Expect a Refund Debited to My Account Once I Return the Item?

  Once you are authorized to return an item back to Costway, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, please send a request for refund to service@costway.com and Costway will issue you the refund in two business days.

• How Do I Cancel My Costway Order?

  Please send the cancel request to service@costway.com in the same day that the order is placed. Costway will cancel it for you freely. If the order has already been shipped out, you have to pay recall cost to stop the delivery if you still want to cancel the order.