What is Themine.com Exchange Policy?

No-Hassle Exchanges
If you would like to exchange an item that is in like-new condition with original packaging, you may exchange the product within 30 days of receipt.

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    Standard Ground Parcel ShippingAll small and medium-sized packages will ship FREE within the 48 contiguous United States, using either FedEx or UPS Ground standard parcel shipping. Standard ground shipments processed through UPS and FedEx usually arrive to their destination wit…

  • What Si the Return & Cancellations Policy Of the Mine?

    Providing you with an enjoyable shopping experience and getting you the home you crave is our #1 goal. If you are not 100% satisfied with your purchase, for any reason, The Mine's experienced Customer Care team is just a chat or phone call away to guide you through the cancella…

  • How to Contact the Mine?

    If you have questions or comments about this Privacy Statement, or if you would like the Mine to update information they have about you or your preferences, please contact the Mine by e-mail at support@themine.com or by writing to them at:Allied Trade Group, LLC Privacy OfficeA…

  • What is the Shipping Policy?

    At The Mine, your satisfaction is the #1 priority and the seller takes pride in providing you with fast, dependable, and safe delivery of your products. Each order is shipped using the courier method that is best suited to achieve this purpose.

  • What If There are Backordered Items, How to Deal With?

    If you have received notification of a backorder availability date for your product and you wish to wait for that product, simply follow the directions in the notification. Once the item is available for shipment you will receive a status order update reflecting the estimated s…

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