What is Unlock Secret Prices?

Secret Prices are only available to customers who unlock them. These are lower prices that Hotels.com has specially negotiated for their customers.You won't find Secret Prices on hotel comparison sites either.

Even lower than special rate promotions, Secret Prices are discounts applied on top of current hotel deals or, when there is no current hotel deal, standard prices. How deep a discount you receive depends on your chosen dates, your destination, and your selected hotel.

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    You can make the following changes to your hotel booking online: Guest name, bed type, smoking preference, special requests, and accessibility options can be changed at no charge. Room type, number of guests, and travel dates can be changed, but your hotel may charge you f…

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  • How Does Secret Prices Works?

    You can unlock Secret Prices in 3 ways: Become a Hotels.com® Rewards member Download the Hotels.com® app Subscribe to emails

  • What is Refund Policy?

    When you cancel your hotel booking, you may be eligible to receive a refund of the amount you paid, depending on the terms and conditions of your booking. When and how you receive that refund will depend on how you paid for your booking.

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