What is “white Glove” Delivery Service?

White glove service includes inside delivery and assembly of items, as well as removal of all packaging materials.

Related FAQ

  • What is the Difference Between UPS and Freight Shipping Methods?

    Smaller, lighter items usually ship via UPS. Items that are large, bulky or extremely heavy typically arrive by freight delivery and are carried on a semi-trailer truck. Freight deliveries are delivered only as far as the back of the truck, which means the driver won’t carry yo…

  • How Long are My Items Under Warranty?

    All of the products School Outfitters sells carry their manufacturer’s standard warranty. Most of them are noted in product specifications. If you do not see a mention of the warranty but would like to know the length of warranty coverage, please contact us at 1-800-260-2776. S…

  • What is Inside Delivery Service?

    Inside delivery services include delivery of items only through the first door. Unpacking or assembly of products is not included.

  • Does School Outfitters Rent Products to Customers?

    No, School Outfitters does not rent any products to customers. All of the products on School Outfitters' website are new and unused.

  • I Placed an Order. When Will My Items Arrive?

    You can check the status of your order by clicking the “Track Order” button at the top right-hand side of the page. Fill in your order number and the telephone or email address associated with the order to receive status information. Or, call customer service at 1-800-619-1776.

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