What is Your Phone Number?

Avoid long hours on hold. For the quickest and most effective customer service, all inquiries are done via email. Simply email us at customerservice@mpix.com and you will receive a reply within minutes at almost any hour.

Related FAQ

  • Why Two Different Tabs In My Cart?

    There are two different tabs because Print orders have a different internal workflow than Press orders. Having separate carts allows Mpix to reduce the likelihood of fulfillment errors, and is done to ensure the fastest delivery for Prints and Press products. When you Checkout,…

  • My Image Uploads As Scrambled Lines. Why?

    This is because your image is in CMYK or grayscale mode. Mpix is able to print from RGB files only. You can change this by opening your image in Photoshop and going to Image-Mode.

  • How Can I Get the Best Print From My Photo?

    "Image resolution" is a fancy term that refers to how many pixels will fit inside each inch of paper when printed. In order for you to get a premium quality Print, your photo needs to have a certain number of pixels. Mpix's software will notify you if your image does not meet o…

  • Can I Add Text In Photoshop Before Upload?

    Mpix is not able to add text to prints. The majority of Mpix's customers choose to add text in Photoshop before uploading. Mpix recommends allowing 1/8" from the edge of the print for die cutting.

  • What is the Next Day Shipping Policy?

    In most cases if Mpix receiveS orders by 11:00AM CST they should ship out the same day. Please know that finishing services and mixing paper types within the same order take additional processing time. Ordering Expedited (UPS) delivery service ensures when an order is shipped (…

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