What is Your Return and Exchange Policy?

They pride themselves on carrying high-quality items, and they hope that you will be pleased with your order. When you receive your order, please inspect it carefully to verify that all items meet your expectations. If, for some reason, you are not satisfied with your purchase within 30 days of receipt, click here to request a return authorization by using self service returns. Please note: The refunded value for each credit will be reduced to reflect any restocking fee the vendor may charge and the value of any discount or promotion if the order no longer meets the required minimum for the coupon. ex: (refund requested)-(discount applied)=refund total.

Some items are non-returnable and non-refundable such as edible, personalized, cosmetic and personal care items. Due to the nature of these items, all sales are final. Some examples of non-returnable items are manicure sets, lip balms, lollipops, drink mixes, coffee, tea, jelly, honey, flip flops and olive oil. Please note, your return authorization number (RA#) will expire 30 days after issuance. Please follow these easy steps.

  • Step 1: enter the RA# in the appropriate space provided on the return label which is part of the packing slip you received with your shipment. If your order is returned without an RA, there will be a $20 processing fee.
  • Step 2: affix the Return Label to the original shipping box. Make sure items are in their original packaging, and are appropriately secured within the shipping box. We cannot accept items for return or exchange that are not in resalable condition.

PLEASE TAKE NOTE: The customer is responsible for shipping. They do not refund shipping charges. No credit is given for lost return packages and nonreturnable items returned to My Wedding Favors will not be shipped back to the sender nor credited to their account. Items returned without prior authorization will be charged a $20 restocking fee. We do strongly recommend that you use a shipper with a traceable shipping method as they cannot be responsible for damaged or lost return packages.

Related FAQ