What Items Can Be Backordered on PetSupplies?

Backorders are accepted on most items costing $15 or more.

Related FAQ

  • What are the Weight and Size Limits for Shipping?

    There are no limits to the total weight of your shipment or the total number of packages in your shipment. PetSupplies reserves the right to ship orders over 200 lbs. via motor freight. A member of our customer service team will contact you with a quote for accurate freight cos…

  • Can I Change Or Cancel My Order on PetSupplies?

    You may change or cancel your order if it hasn't been processed. Simply call Customer Service at 1.888.809.0748. Please note: most orders are processed to PetSupplies' warehouse within 30 minutes of being placed. Once the order has been processed to the warehouse PetSupplies ca…

  • Can Petsupplies Replace My Order?

    Yes, depending on the availability of the items. Call Customer Service at 1.888.809.0748.

  • Can I Ship My Order to Alaska Or Hawaii?

    Yes. A $29.95 fee will apply in addition to the shipping charges. Please note that shipping times to Alaska and Hawaii will take longer than what's noted in the chart above. Shipping charges to Alaska and Hawaii are a result of increased cost from the shipping service provider.…

  • Why Does "next Day", "2nd Day" Or "3 Day Shipping" Deliveries Sometimes Take Longer Than That to Arrive?

    Next Day, 2nd Day Air and 3 Day Shipping orders placed after 2 p.m. Eastern Time will not be shipped until the following business day. Next day air packages arrive by end of day on the first full business day after shipment, 2nd Day Air packages arrive the second full business …

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