What Items Can Be Backordered?

Related FAQ

• How Can I Review Order Details?

  Registered users can log into their account and view the order history and details of any online order.

• What is a Backorder?

  A product is labeled as backordered when it is out of stock. You may still order the item, and it will be shipped to you as soon as it becomes available. The estimated arrival date to the Petfood.com distribution center is communicated on the product's information page and in t…

• What are the Details On the $4.99 Flat Shipping Over $50 (up to 30lbs)?

  The $4.99 Flat Shipping over $50 offer is valid for Economy Shipping only in the 48 contiguous states on orders less than 30 pounds of weight. For all orders that are 30 pounds or over, a nominal charge of $.29/lb will be added to your order for shipping. For all orders 80 poun…

• What Delivery Area is Covered By Petfood.com?

  PetFood gladly ships within the 50 United States, APO/FPO addresses, PO Boxes, Guam, Puerto Rico and the Virgin Islands. Delivery option restrictions by location apply.

• What is an Oversize Charge?

  Products that are considered to be oversized due to the weight or dimensions of the shipping box will be shipped by Economy or Ground per requirements of the shipping service provider. An additional $5 per oversized item will be added to the shipping changes due to the increase…