What Payment Methods Can I Use for My Repair Service?

Related FAQ

• What’s the Best Way to Get the Soonest Appointment—by Calling, Or Scheduling Online?

  You’ll get the same appointment availability, regardless of whether you book online or call. Booking online is easy, and usually takes less time than calling.

• Where Can I Purchase Parts for a Repair?

  To search for parts, purchase parts or view repair diagrams for your appliance, visit www.searspartsdirect.com or call Sears Parts Direct at 1-800-469-4663 to speak with a Parts Direct Specialist. You’ll need your model number and serial number. You can find the model number on…

• What Number Do I Call If My Appointment Was Missed?

   For appliance repair:Call us at 1-877-496-8746. We’ll do our best to reschedule a time convenient for you or have your local service unit contact you for rescheduling.For home improvements, or heating and cooling repair:Call us at 1-800-504-1897 or contact us via email at…

• If I Schedule Multiple Appointments, How Will I Be Charged?

  It depends on the type of service. If the appliances are in the same product category (e.g. washer and dryer), you’ll be charged full price for the first appliance, then a discount of up to 50% will apply toward the rest of the appliances. If the appliances are not in the same …

• What Does the Protection Agreement Cover?

  Sears Protection Agreements seek to provide you with the best coverage in the industry. If it breaks, Sears will fix it. You're covered for manufacturer's defects, normal wear and tear and cosmetic defects and you'll receive unlimited service and no deductibles or fees.