Users are able to track orders by accessing "Orders" under the "Me" section. Then select "Order History" -> "Details" -> "Order Status."If you have any trouble tracking an order on your own you can contact a member of our customer service department and provide your regis…
Ivrose ship products to countries around the globe. And it generally take three-to-five weeks to arrive at their destinations in Western countries by standard shipping. This timeframe begins from the time that a product is delivered to the carrier service by IVRose's merchants.…
IVRose's team of customer service representatives is standing by to assist customers along every step of the way - from just browsing, to ordering and shipping (and when necessary, returning as well). You can reach our customer service department by selecting "Contact Us" in th…
IVRose does not collect fees for any costs other than the products IVRose sells and shipping. in some unique cases, it is possible your local post office may request additional fees for customs, taxes or VATs. If you have any questions regarding such fees, please contact your l…
In the unfortunate case that one of products arrives damaged or defective, IVRose offers full refunds. IVRose asks that you provide a photo of the product to our customer service department so that IVRose may work to process your refund request. Just select "Contact Us" under "…