Customers' satisfaction is always first priority. If you have any questions, suggestions or concerns, please contact Joyshoetique at support@Joyshoetique.com.
Joyshoetique ship products to countries around the globe. And it generally take three-to-five weeks to arrive at their destinations in Western countries by standard shipping. This timeframe begins from the time that a product is delivered to the carrier service by our merchants…
Joyshoetique does not collect fees for any costs other than the products we sell and shipping. in some unique cases, it is possible your local post office may request additional fees for customs, taxes or VATs. If you have any questions regarding such fees, please contact your …
Users are able to track orders by accessing "Orders" under the "Me" section. Then select "Order History" -> "Details" -> "Order Status." If you have any trouble tracking an order on your own you can contact a member of customer service department and provide your reg…
In the unfortunate case that one of our products arrives damaged or defective, Joyshoetique offers full refunds. Joyshoetique will ask that you provide a photo of the product to customer service department so that Joyshoetique may work to process your refund request. Email Joys…