Eastbay accepts forms of payment via Internet, phone and mail. Please review the information below for the types of payments accepted for each category. All items are listed and billed in US Dollars.
Street addresses are normally required to ensure
Eastbay delivers your order as expected. If you do not have a street address (i.e. PO Box), please call Customer Service for assistance at 1.800.826.2205 immediately after submitting your order online. Orders sent to P…
Email
: Internet Customer Service is available 24 hours a day, seven days a week.
Phone: Please call our Customer Service representatives. We are available 24 hours a day, seven days a week.
Domestic Customers: 1.800.826.2205 International Customers: 1.715.261.9588
Eastbay is required by law to collect applicable sales or use tax on all purchases shipped to states in which they maintain a place of business. The amount of sales tax that will be added to your order is based on the state to which your order is being shipped, the standard sal…
When an order is sent to Eastbay from their site, they are generally unable to change or cancel your order. The order is automatically processed as soon as you press "Place Order." You may contact Eastbay if you wish to make a change. However, due to the above, Eastbay cannot g…
When you place an order using a debit or credit card, an authorization is obtained from your bank. The authorization places a temporary hold on the funds. Please note: these funds have not been deducted but are being held within your account to ensure the order can be processed…