Shipping charges are only refundable in the case that Needink.com makes a mistake and send you an incorrect shipment. All other returns or exchanges will not have the shipping charges reimbursed. For orders that receive free shipping, full purchase price of the product will be …
Refunds are issued 2-3 business days after Needink.com has received your products.Please note: After the refund has been issued by Needink.com's office, it may take a couple of days for customers to be able to see it on their credit card statements. Customers may contact their …
Needink.com feels that one year is a reasonable time for customers to return or exchange the cartridges if they’ve encountered any problems or if they are not 100% satisfied. However, due to the nature of the product and other factors that may affect the cartridge such as stora…
If you need to cancel your order, please do it as soon as possible and before the order has left warehouse. Needink.com has several pick-ups during the day, once the package has left the warehouse it cannot be called back. You will have to receive the package and follow the ret…