What Product Types are Available?

Florist delivered items: These products are delivered within most areas of the United States. Items are arranged and fulfilled by local florists and available for same day delivery. Product IDs denoted with the prefix 'BF'.

Direct ship items: These are delivered via common carriers such as FedEx & UPS within the continental United States, and are not available for same day delivery. Arrangements are placed in gift boxes and some personal assembly is required. Product IDs are denoted with the prefix 'DS'.

Related FAQ

  • What Can I Do If I Am In a Zip Code Cut Off?

    A Zip-Code cut off is an area where Florists.com does not have a local florist to fulfill an order for a recipient. When there is a zip-code cut off, Florists.com provides customers with an option of ordering a “Direct Shipped” product. A “Direct Shipped” product is an arrangem…

  • What Does It Mean When My Order is Not Delivered On the Day Requested?

    When an order is not delivered the same day, there may be several reasons: Order was placed really late and the delivery truck already left in that zip code. Local florist did not have the proper items to fulfill your order properly. Florists.com doesn’t have any loca…

  • How Can I Determine the Status Of My Order?

    The fastest way to determine the status of your order is to submit a support ticket at www.florists.com/pages/customer-service. You will then receive an email confirming your order status. 

  • What If I'm Not 100% Satisfied?

    If you are a customer that is unsatisfied with your order, Florists.com will review your order and refund appropriately.

  • Can I Cancel At Any Time?

    You may cancel your order with Florists.com unless the order is already being worked on or in transit. For peak holidays such as Valentine's Day, Mother's Day and Christmas, no cancellations are permitted 4 business days before delivery date. In order to request an order cancel…

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