ANY items(s) purchased online or by phone may be exchanged or returned in Victoria's Secret Stores located within the United States for FREE or by mail (including, gifts, lingerie, sales & clearance).
EXCLUSIONS: Items where the sewn-in garment tag has been cut or removed. Price tags are not always included with an online purchase and are not required. Original shipping and handling fees are not refundable. Additionally, Gift Cards may not be returned or redeemed for cash, unless balances are under $10