What's the Return / Exchange Policy Of Journeys?

Journeys now gives you 365 days to decide! That's right!

Journeys allows all merchandise in new condition, with original packaging and original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are also excluded. 

Related FAQ

  • How to Track My Order Of Journeys?

    Once you submit your order online or over the phone, Journeys will issue you an order number. When your order is shipped, Journeys will email you a confirmation with your tracking number and carrier information. Use your order number and zip code to use Journeys' online order …

  • What's the Payment Options Of Journeys?

    Journeys accepts all major credit cards and PayPal.  When placing an order with a credit card, Journeys must be able to verify the billing and shipping addresses with your credit card company.  If for any reason Journeys is unsuccessful, your order will be canceled an…

  • What Should I Do If I Received a Return/exchange Form With My Package?

    If you received a Return/Exchange form with your package:  Please fill out the form completely and include it with your return/exchange package.  Exchanges are free! For items returned for a refund, $7.95 will be deducted from the refund amount for use of label provid…

  • What's the Information Of Clearance Returns & Exchanges

    Journeys allows all clearance merchandise in new condition, with original packaging and original receipt, to be returned or exchanged within 365 days of purchase with original receipt. You can return the item to a Journeys retail location or send it back to Journeys at the ware…

  • What's the Information Of Free Shipping

    Journeys, Journeys Kidz, and Shi by Journeys offers FREE SHIPPING on orders $39.99 and up!*  Order under $39.99? Don't worry, Journeys has got you covered! Check out their Sale Items, or pick up some Socks or Accessories to match your new shoes!

Hot Promotions From Journeys

  1. Sale50% Off

    Athletic Sale: Up to 50% Off Running Shoes

  2. SaleFree Shipping

    Free Shipping On All UGG Boots and Slippers

  3. Sale70% Off

    Up to 70% Off Select Sperry Styles + Free Shipping $39.99+

  4. Sale50% Off

    Athletic Sale! Get Up to 50% Off Athletic Brands

  5. SaleFree Shipping

    Free Shipping + Free In-store Returns On Orders $39.99 and Up!

  6. Sale40% Off

    Up to 40% Off Select Dr. Marten’s Boots

Recent Added Stores

Vivobarefoot (US) Promo Codes Office Shoes Promo Codes 13to24 Shoes Promo Codes Paradox London Promo Codes Clarks FR Promo Codes Elevtd Promo Codes Stadium Goods Promo Codes Sandro Moscoloni Promo Codes Converse FR Promo Codes

Return to Dacoz.com Get Latest Journeys Promo Codes

Featured Stores Picked by Dacoz

View More Stores