What's the Return Policy?

On average, the flowers should last between 5 - 7 days. If you find that your flowers perish within three (3) days of the delivery date and they are satisfied that all care instructions provided have been followed, Roses Only will happily send you a complimentary replacement order. In the instance that your order has not met the world class standards that Roses Only is known for, Roses Only kindly reserve the right to request photos or images of the original order. If for any reason you are not satisfied with your Roses Only purchase, they kindly request that you communicate your concerns to the Customer Service within 3 days of delivery on 212 754 5697.