What Shipping Carrier Will Deliver My Online Purchase?

The shipping carrier for your order will vary based on the area you live in, where your order is shipping from, and whether expedited shipping was selected. Please reference the following information for possible delivery services.

Standard orders：

Standard orders ship FedEx or FedEx SmartPost. Please be advised that USPS and FedEx combine their services for SmartPost deliveries. Therefore, a FedEx web link will be provided to track your order, however your items will be delivered by USPS. Please Note: Famous Footwear is unable to advise whether your order will ship via FedEx or FedEx SmartPost at the time that your order is placed, nor can Famous Footwear request a particular service for your order’s delivery.

Expedited order：

All 2nd Business Day and Next Business Day purchases will be delivered by FedEx. Please note that weekends and holidays do not count as delivery days.

Related FAQ

  • How Can I Find Out What Items are Eligible for In-store Pickup?

    You can check pickup options on the product’s page or in your shopping cart to find eligible stores and check product availability.

  • When Will My Credit Post?

    Most returns are processed within 10 business days after receipt at warehouse. An email message will be sent to you once your return is processed.Note: Once Famous Footwear has initiated the credit for your online order's return, the actual date that the refund will post to you…

  • Can I Redeem Multiple Gift Cards Online?

    Currently Famous Footwear is unable to process more than one gift card as payment online. You can redeem multiple gift cards at store locations.

  • What is Free In-store Pickup?

    You can now order many items on FamousFootwear.com and pick them up in one of our stores at no additional cost, typically within 2 business hours.

  • How Long Does It Take to Process a Return?

    Most returns are processed within 10 business days after receipt at our warehouse. An email message will be sent to you once your return is processed.

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