What Shipping Methods Does Costway Offer?

Related FAQ

• When Can I Expect a Refund Debited to My Account Once I Return the Item?

  Once you are authorized to return an item back to Costway, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, please send a request for refund to service@costway.com and Costway will issue you the refund in two business days.

• What is the Warranty Of My Item?

  All  items come with a 3-month warranty from the date when the items are bought. Costway will cover any cost occurred due to item quality issue.

• How Do I Contact Costway In Regard to My Order?

  Whatever happens to your order, you can contact Costway freely via Emails sent to service@costway.com. It will be highly appreciated if you can provide Costway with any order information for Costway to check the order details, such as order number, receiver's name and tracking …

• Is That Possible for Me to Order Replacement Parts From Costway?

  Normally Costway doesn’t sell parts individually. If your order is under warranty, Costway will send replacement parts to you without any charge as long as they have the parts available. If your order has been over warranty, you can order the parts in the local hardware store o…

• How Do I Cancel My Costway Order?

  Please send the cancel request to service@costway.com in the same day that the order is placed. Costway will cancel it for you freely. If the order has already been shipped out, you have to pay recall cost to stop the delivery if you still want to cancel the order.